Returns & Exchanges

At DIME Beauty, we want you to love your skincare journey, which is why we offer a 30-day return policy for a full refund or exchange if you are not completely satisfied with your purchase. Our process is designed to be as clean and simple as our ingredients, ensuring your satisfaction is always our top priority.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

2

Select Your Items

Choose the specific products you wish to return or exchange and provide a brief reason for the request to help us improve.

3

Print and Pack

Download your prepaid shipping label, securely pack your items in their original packaging, and attach the label to the outside of the box.

4

Ship and Refund

Drop off your package at the designated carrier location; once received and inspected, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing